Skullcandy Reviews

In case of returns the customer has to bear the charges and also does not receive 100% of what was paid. I do not recommend them :(

Jess was very helpful in helping me get my claim submitted. You all are always great with warranty customer service.

Brilliant customer care. Very helpful & friendly. Always very quick to reply to queries and to act on them.

The interaction I had with the live agent was good. It was very helpful with resolving my issue and also very efficient and straight to the point. The agent was also able to answer all my questions swiftly and was very friendly.

Very polite and helpful gentleman. Excellent customer service, would not change a thing.

My second order came before the first order, so I sent an email to see if my first order was still coming. Tyler got back to me in the same day and track my order down and figured it out! It was a very positive and seamless experience. Thanks again for your help!

I have purchased e Skullcandy Ink'd Wireless in-Earphone with Mic... Almost 6 month leter one side head phone is not working... I will contact service center... and send it for service... after 1 month leter service center send me a empty courier box... unthinkable

I greatly appreciate how professional and understanding your customer service is I am a long time user of Skullcandy and I'm am proud to tell people about your product and how helpful you are thank you- Keith Girard

Tyler was great help! Have always loved skullcandy!

I recently purchase earbuds from Skullcandy website and they send me a faulty item, I requested to return for full refund but unfortunately greedy Skullcandy refund only purchase price not including postage. The problem is I returning faulty item not because of changing my mind but is faulty item and not even 1 min of use and I have to pay postage fees. My advice, don’t buy any Skullcandy product cause is a faulty item and u will lose postage for low quality item and low quality of service. Many thanks n stay safe.
Ps: they only reply a message a day, Sunday and public holiday not apply.
Update 23/4/21
If you really interested and can help it would be done at the first place no need for me to leave negative feedback, your reply is just part of kind acting to show you care your customer but the fact is Skullcandy doesn’t care and not even interested to solve the problem.

Dogsh1t bluetooth device ever, disconnected mid game, reconnect made the game freeze and lost all my progress.
DO NOT BUY ANYTHING FROM SKULLCANDY

The Skullcandy Indy Evo True Wireless earbuds were honestly exactly what I was looking for while doing homework, exercising, or while I’m out and about. They have great quality sound, noise-canceling, long battery life, and are easy to use with their touch control. Although it has great qualities, there are some connection issues. Only the right earbud connects to my phone most of the time and both buds don’t connect with each other unless I reset them a bunch of times. When and if they connect with each other they aren’t in sync with the music, one earbud tends to be a few seconds ahead or behind. I do like the sound quality of the earbuds, the ability to track them if I lose them, and how comfortable they are, however, I probably would recommend looking for another Skullcandy product.